eCommerce Industry Experts Blog - BrandNexity Logistics

Returns Management, Returns Management Cross Border, Returns Management FBA, Returns Management USA

Can All Types Of Products Be Returned?

Some Categories Of Items Are Not Returnable Returns from online shoppers are the new norm. While the returns are beneficial for the customer, the retailer faces serious challenges to ensure that the process is smooth and cost effective. They are also faced with the dilemma of what to do with returned items. Retailers have taken […]

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Returns Management, Returns Management Cross Border, Returns Management USA

Creating A Simple And Easy To Find Returns Policy

Effective Policies Mean Repeat Customers Having an effective returns policy is critical to a successful customer experience in the eCommerce world. Your Returns Policy can dictate whether a customer will choose to buy from you, or not. In fact, a general rule of thumb is that 66% of people check the Returns Policy for the item […]

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Returns Management, Returns Management Cross Border, Returns Management USA

How To Deal With A Serial Returner..

Serial Returns are a product of the free return A more recent trend in the eCommerce world is the reality of the serial returner. Free returns can entice people to buy multiple items with the intention of returning only the items they want to keep. For example, someone might buy three pairs of the same […]

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Returns Management Cross Border

From Returns to Rewards – Turning eCommerce Returns into a Profit Driver

The elephant in the room needs to be tackled and it needs to be tackled now! Yes, we are talking about returns. Returns and the pain points they bring with them. Returns are inevitable. Look at these numbers:[1] 62% “would buy again” from a brand offering free returns or exchanges (Dotcom Distribution, 2018) 69% are deterred from […]

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Can All Types Of Products Be Returned?

Creating A Simple And Easy To Find Returns Policy

How To Deal With A Serial Returner..

From Returns to Rewards – Turning eCommerce Returns into a Profit Driver